제 목    hduDMdwPormQfe 이 름    Daryl 날 짜    2018/06/28 조 회    1 I saw your advert in the paper loja.metalicmedical.com.br It starts with a view of the customer and making sure there's a common view that we're here to serve the customers. If you can create a culture around service, it then makes dealing with any customers hopefully a productive and positive session for them. So it's building this culture, this awareness and importance of the customer and having a sensitivity to getting great service, and we all know what great service feels like.